We stand firmly behind the quality and innovative designs of our products with a 30-day, risk-free trial period which guarantees free returns of like-new products returned in original packaging.
Exceptions to the return policy are listed below:
Assembly and installation service cost
Expedited shipping cost
Volume order including 4 or more items
Discontinued, clearance items
Order Cancellation Policy
Most orders ship the same day. In the event your order has not shipped, you have 24 hours to notify us of the cancellation.
There are no cancellation fees for standard items canceled before shipment.
If the item has already shipped, it is subject to our standard return policy.
Return Policy
Please contact us by form or email before returning, we will provide you with return information.
A 10% restocking fee may be applied to returns containing 4 or more items.
No shipping cost will be applied for the return product during 30 days FREE trail peroid.
Returns must be made within 30 days of receipt.
Returned items must be in the original packaging. Items returned not in the original packaging will not be eligible for a refund.
Returns sent without a prior return authorization from Maidesite Desk Store will not be accepted.
Refund Policy
Refund only available for the approved return orders within 30 days FREE trial period.
Refund will be take 1-3 business days to the original payment method after confirmed receipt of returned items.
